Shipping policy

Processing time

Every piece is printed to order, so please allow 3-5 business days for production before your order ships. Personalized items may take slightly longer — we'll let you know if that's the case for your order.

Shipping rates and delivery estimates

Romania: 3-5 business days after processing

Rest of European Union: 5-10 business days after processing

International: 10-20 business days after processing

Free shipping on all orders over 300 RON. Shipping costs for orders below that threshold are calculated at checkout based on size and destination.

Order tracking

Once your order ships, you'll receive a confirmation email with tracking information.

Damaged or lost shipments

All orders are packaged carefully to survive transit, but if your piece arrives damaged, contact us at thewallfoundry@gmail.com with photos of the damage and we'll arrange a replacement or refund.

Questions

If you have questions about your shipment, reach out to us at thewallfoundry@gmail.com.